FAQ

1. What is Urban Kin Collective? 
Urban Kin Collective is a brand umbrella housing three unique clothing and accessory lines: Villain Era, Trigger Happy Clique, and MisCheeVUS. Each brand has its own personality but shares a mission of bold self-expression, creativity, and quality craftsmanship.

2. What do the individual brands represent?

  • Villain Era: A bold, empowering brand for those stepping into their confidence and owning their narrative.
  • Trigger Happy Clique (THC): A photography-inspired clothing and accessories line for creatives who live behind the lens.
  • MisCheeVUS: A playful, rebellious fashion line celebrating those who embrace their inner troublemaker.

3. Where can I purchase your products?
All our brands are available exclusively through our official website. Limited collections may occasionally be available at pop-up events or collaborations.

4. Do you offer custom or personalized designs?
At this time, we do not offer full customization, but we do release limited-edition designs and collaborations. Sign up for our newsletter to stay updated!

5. What sizes do you offer?
We strive for inclusivity and offer a range of sizes. Each product listing includes a detailed size chart to help you find the perfect fit.

6. What is your return/exchange policy?
We accept returns and exchanges within 30 days of purchase for unworn, unwashed items with original tags. Custom or final sale items are non-refundable. Visit our Returns & Exchanges page for more details.

7. How do I care for my clothing?
To maintain the quality and longevity of your items, we recommend washing them inside out in cold water and air drying. Specific care instructions can be found on the product label.

8. Do you offer international shipping?
Not at this time, but we're working on it. Please check back!

9. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order through your account on our website.

10. How can I contact customer service?
For any inquiries, reach out to us through our Contact Us page. We aim to respond within 48 hours.

11. Are you looking for brand ambassadors or collaborations?
Yes! We love working with creative individuals who align with our brand’s vision. If you're interested, us the Contact tab and reach out to us for more details.

12. How can I stay updated on new drops and exclusive offers?
Follow us on social media and subscribe to our newsletter for the latest updates, exclusive releases, and special discounts!